Frequently Asked Questions
Everything you need to know about protecting your home with PestLab.
Are PestLab products safe to use around children and pets?
Yes, our products are formulated with safety as a priority. While we recommend keeping pets and children away from treated areas until they are completely dry, our non-toxic options are designed for household use.
How long does it take for my order to ship?
We process all orders within 24-48 hours. Standard shipping typically takes 3-5 business days depending on your location within the domestic United States.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you don't see results or are unhappy with your purchase, contact our support team for a full refund or product exchange.
Do you offer international shipping?
Currently, PestLab only ships within the United States and Canada due to varying international regulations regarding pest control substances.
How do I know which product is right for my specific pest problem?
Each product page features a 'Pest Guide' section. Additionally, you can use our interactive online diagnostic tool or contact our experts via live chat for a personalized recommendation.
Can I set up a subscription for recurring pest maintenance?
Absolutely. You can choose the 'Subscribe & Save' option on any product page to receive automatic deliveries every 30, 60, or 90 days at a 15% discount.