Returns & Exchanges
At PestLab, we stand behind our pest control solutions with a 30-day satisfaction guarantee to ensure your home remains protected and comfortable. If you are not completely satisfied with your purchase, we offer a straightforward return process for all eligible items.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization (RA) number.
Package Your Items
Securely pack the products in their original packaging, ensuring all components and safety seals are intact to qualify for a full refund.
Ship to PestLab
Attach the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for your records.
Receive Your Refund
Once our laboratory team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing